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Privacy Policy

  • Last updated: October 8, 2026

    TIME MINER, LLC is committed to protecting your privacy and complying with your choices. Both personal and non-personal information collected is safeguarded according to the highest privacy and data protection standards adopted worldwide. We have always had a robust and effective data protection program in place which complies with existing law and abides by the data protection principles. However, we recognize our obligations in updating and expanding this program to meet the demands of State and Federal privacy and data protection laws.

    Our Commitment

    • Your information will not be shared, rented, or sold to any third party.
    • We use state-of-the-art security measures to protect your information from unauthorized users.
    • We give you the ability to control the information that you share(d) with us by opting in or opting out.

    1. Notice

    We will clearly inform you when information that personally identifies you ("personal information") is asked for and you will have the choice to provide it or not. Generally, this information is requested when you install/download/subscribe to product updates, newsletters or other online services.

    2. Usage

    We use your personal information for the following purposes:

    • To provide you information that will allow you to use our services
    • To automatically customize your experience with your information
    • To alert you of software upgrades, updates, discounts or other services from TIME MINER, LLC
    • To connect our services to your productivity tools such as VoIP, Telephony, Email, and Project or Practice Management platforms.

    We collect your email when you complete our Contact Form in order to send you informational communications about our services. We also collect your email to send you promotional offers.

    We may also collect your name, language, currency, operating system, names of your productivity tools, document searched and country information for a better experience with TIME MINER, LLC products/services.

    When you place your order with us, we collect your email in order to provide welcome messaging and instructions for onboarding. We also collect your phone number in order to contact you in case these emails bounce back because of a typo in your email address and if we cannot figure out what the correct email address is.

    We also contact the phone number that is provided if we suspect that the cardholder's credit card information has been compromised, i.e. used in a fraudulent way.

    We also use our clients' email in order to notify of the release of updated versions of the software, new services or promotional offers.

    We use cookies and other technologies to keep track of your use of our Services and to provide a personalized experience. Cookies are small files stored on your computer's hard drive that are used to store and track personal information. We also use cookies to help us measure usage and improve the quality of our Services. By using our Services, you indicate your consent for us to send cookies to your computer or other device in order to uniquely identify your browser and improve the quality of our Services. You may turn off cookies in your browser however, in doing so, some or all of our Services may not work.

    3. Consent

    When you provide your personal information, you consent that it can be used for the above purposes and that TIME MINER, LLC is an authorized holder of such information. If you choose not to register or provide personal information, you can still use our website but you will not be able to receive additional services or access certain areas that require registration. When you activate your account, you are providing your consent to occasionally receive information from us. In each communication from us you will have the opportunity to unsubscribe from further communications; alternatively, you may contact us to express your choices at the address provided at the bottom of this page.

    4. Access to your information

    You are entitled to review the personal information you have provided us and ensure that it is accurate and current at all times. To review or update this information simply request that we send you this information.

    5. Security of information

    TIME MINER, LLC is strongly committed to protecting your information and ensuring that your choices are honored. We have taken strong security measures to protect your data from loss, misuse, unauthorized access, disclosure, alteration, or destruction. All sensitive data is stored behind multiple firewalls on secure servers with restricted employee access.

    We guarantee that all e-commerce transactions follow the latest security measures and use the best available technologies. Secure Sockets Layer (SSL) technology is employed when you place online orders or transmit sensitive information. SSL is one of the safest methods of passing information over the Internet.

    6. Retention of information

    We retain information as long as it is necessary to provide the services requested by you and others, subject to any legal obligations to further retain such information. Information associated with your account will generally be kept until it is no longer necessary to provide the services or until you ask us to delete it or your account is deleted whichever comes first. Additionally, we may retain information from deleted accounts to comply with the law, prevent fraud, resolve disputes, troubleshoot problems, assist with investigations, enforce the Terms of Use, and take other actions permitted by law. The information we retain will be handled in accordance with this Privacy Policy. Finally, your data could also be stored for sales statistical purposes.

    7. EU and EEA Users' Rights

    If you are habitually located in the European Union or European Economic Area, you have the right to access, rectify, download or erase your information, as well as the right to restrict and object to certain processing of your information. While some of these rights apply generally, certain rights apply only in certain limited circumstances. We describe these rights below:

    You have the right to access your personal data and, if necessary, have it amended or deleted or restricted. In certain instances, you may have the right to the portability of your data. You can also ask us to not send marketing communications and not to use your personal data when we carry out profiling for direct marketing purposes. You can opt out of receiving email newsletters and other marketing communications by following the opt-out instructions provided to you in those emails. Transactional account messages will be unaffected if you opt-out from marketing communications.

    8. What we do with the Information you share

    Your information is never shared outside the company without your permission. Inside the company, data is stored behind multiple firewalls on secure servers with restricted user access.

    When you register to our website, you are asked to provide your contact information, including a valid email address. We use this information to send you updates about TIME MINER, LLC order confirmations and information about our services. When you order from us, we ask for your credit card number and billing address. We use this information only to bill you for the product(s) you ordered at that time.

    We may on occasion require the help of other companies to provide limited services on our behalf, such as packaging, shipping and delivery, customer support and processing event registrations. We will only provide such companies with the information required for them to perform these services; these service providers are bound by strict privacy policies and are prohibited from using your information for any other purpose.

    In very rare instances TIME MINER, LLC may disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on TIME MINER, LLC or the site; (b) protect and defend the rights or property of TIME MINER, LLC and its family of websites and properties; and (c) act in urgent circumstances to protect the personal safety of users of TIME MINER, LLC, its websites, or the public.

    9. How to opt-out

    We provide users with the opportunity to opt-out from receiving updates on our products, newsletters and other communications from us. You can opt-out by clicking on the link provided in our electronic mailings or by contacting us at the address at the bottom of this page.

    10. Does TIME MINER, LLC privacy policy apply to linked websites?

    Our Privacy Policy applies solely to information collected on our website.

    The Site contains links to web sites of third parties. TIME MINER, LLC is not responsible for the actions of these third parties, including their privacy practices and any content posted on their web sites. We encourage you to review their privacy policies to learn more about what, why and how they collect and use personal information. TIME MINER, LLC adheres to industry recognized standards to secure any personal information in our possession, and to secure it from unauthorized access and tampering.

    However, as is true with all online actions, it is possible that third parties may unlawfully intercept transmissions of personal information, or other users of the Site may misuse or abuse your personal information that they may collect from the Site.

    TIME MINER, LLC uses third-party advertising companies to serve our ads on the Site. Please review our Cookie Policy for all details. These third-party advertising companies employ cookie and 1x1 pixel. gifs or web beacons to measure and improve the effectiveness of ads for their clients. To do so, these companies may use anonymous information about your visits to our website and other websites but will not collect any information which can personally identify you or can be linked to you. This information can include: date/time of banner ad shown, the banner ad that was shown, their cookie, and the IP address. This information can also be used for online preference marketing purposes.

    If you want to prevent a third-party advertiser from collecting data, currently you may either visit each ad network's web site individually and opt out or visit the NAI gateway opt-out site to opt-out of all network advertising cookies. Click here for the NAI gateway opt-out site.

    This site will also allow you to review the third-party advertising companies' privacy policies.

    11. Changes to this policy

    If we make changes to our Privacy Policy, we will post these changes here so that you are always aware of what information we collect, how we use it and under what circumstances, if any, we disclose it. If at any point we decide to use your information in a manner different from that stated at the time it was collected, we will notify you by email.

    12. Enforcement of policy

    If for some reason you believe TIME MINER, LLC has not adhered to these principles, please notify us and we will do our best to promptly make corrections.

    13. Compliance with Google' Policies

    Time Miner's use and transfer of information received from Google APIs to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements.

    14. Protecting Children

    This Site is a general audience website. Time Miner does not knowingly collect Personal Information from minors or children under 18 years of age.

    15. Google User Data Access and Usage (Gmail and Google Calendar)

    Time Miner requests access to limited Gmail metadata and Google Calendar data through Google APIs.

    • Gmail Data: We request access to limited Gmail metadata (sender, recipient, subject line, timestamps). We do not access, read, or store the body content of your emails or attachments. This metadata is used solely to track communication activities for time-tracking, billing, and reporting.

    • Google Calendar Data: We request access to Google Calendar data (calendar.readonly) solely to read calendar event details—including event titles, start/end dates and times, attendees, and descriptions. This data is used exclusively to show available calendars, calculate billable time entries, match attendees to clients/matters, and export entries to your billing software. Time Miner never creates, modifies, or deletes calendar data.

    We adhere strictly to Google's Limited Use Requirements, which means:
    • We only use your Gmail and Google Calendar data to provide or improve user-facing features of the Time Miner service.
    • We do not transfer Google user data to third parties unless necessary to provide and operate Time Miner features (e.g., exporting time entries to Clio, MyCase, or QuickBooks), comply with applicable law, or as part of a merger/acquisition.
    • We never sell Google user data or use it for advertising, marketing, or training artificial intelligence (AI) models.
    • We allow users to revoke access at any time by disconnecting their Google account through Time Miner settings.

    If you would like to delete your Google metadata or calendar data stored with Time Miner, you can request deletion through your account settings or by contacting us at support@timeminer.com.

    16. Questions or comments

    If you have questions or comments about this privacy policy, please email us or write us at:

    TIME MINER, LLC
    2122 21st Ave., S.
    Nashville, Tennessee 37212
    U.S.A.
    contact@timeminer.com

    For information about how to contact TIME MINER, LLC please visit our contact page.